Domestic Shipping
One Hundred Years offers domestic shipping within Kenya. We strive to process and ship all orders within 1-2 business days after receiving payment confirmation. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
We offer standard shipping options, as well as expedited shipping for those who require their orders sooner. Shipping costs and delivery times vary depending on the selected shipping method and your location.
Please note that delivery times may be affected by factors beyond our control, such as inclement weather, postal delays, or public holidays.
International Shipping
Currently, One Hundred Years does not offer international shipping outside of Kenya. However, we are constantly evaluating options to expand our shipping capabilities to serve customers worldwide. We appreciate your patience and understanding in this matter.
Shipping Rates
Shipping rates are calculated based on the total weight of your order, your location, and the selected shipping method. You will be able to view the shipping costs at checkout before completing your purchase.
Occasionally, we may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Be sure to check our website and promotional emails for any ongoing offers.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery online through our shipping partner’s website.
If you have any questions or concerns about the status of your order, please don’t hesitate to contact our customer service team at info@onehundredyearskenya.com. We’re here to help!
Shipping Restrictions
One Hundred Years reserves the right to refuse or cancel any order placed on our website. We may also impose restrictions on shipping to certain locations due to legal or logistical reasons. If your order is affected by such restrictions, we will notify you promptly and provide assistance in finding alternative solutions.